Yes. Our products are crafted primarily from handwoven hemp and natural textiles sourced from the northern highlands of Vietnam. Hemp is a highly sustainable fiber, requiring minimal water and no chemical treatment, making it both durable and environmentally responsible.

Yes. Every piece is handmade by local artisans, using traditional H’mong weaving, embroidery, and patchwork techniques. Because of this process, no two products are ever exactly the same-each carries its own unique character and story.

Each item is one-of-a-kind. While the overall design, size, and function remain consistent, variations in color, pattern, and stitching are natural and part of the beauty of handcrafted textiles. These differences reflect the individuality of each artisan’s work.

We recommend gentle care. Clean with a soft, damp cloth and mild soap when needed.
Avoid machine washing, harsh chemicals, or prolonged direct sunlight to preserve the natural fibers and dyes.

Absolutely. While rooted in cultural heritage, our bags and accessories are designed for modern daily life. Hemp fibers are naturally strong and durable, making them ideal for regular use while aging beautifully over time.

We welcome custom and bulk inquiries for stores, partners, and special projects.
Please contact us directly to discuss available options, production timelines, and collaboration possibilities.

Shipping within Denmark typically takes 3-5 business days. For other European countries, delivery can take 5-10 business days, and for international orders, it may take up to 15 business days. You’ll receive a tracking number once your order is dispatched.

Yes, we offer free standard shipping on orders over $200 within Vietnam/USA. For other regions, shipping costs will be calculated at checkout.

Absolutely. You have 30 days from the date of delivery to return any items that you’re not fully satisfied with. Items must be in their original condition and packaging. Please contact our customer service team to start the return process.

After your order is shipped, we will send you an email with a tracking number. You can use this number to track your package on our shipping partner’s website.

For returns within Vietnam/USA, we provide a prepaid return label. For returns from other countries, the customer is responsible for the shipping costs.

Yes, you can change or cancel your order within 24 hours of placing it. Please contact our customer service team as soon as possible for any changes.

After placing your order, you will receive a confirmation email with all the order details. If you don’t receive it within a few minutes, please check your spam folder or reach out to us.

We accept all major credit and debit cards, as well as PayPal. You can select your preferred payment option at checkout.

For customers within Vietnam or the United States, applicable taxes are included in the product price.
For orders shipped outside these regions, import duties and local taxes may apply and will be the responsibility of the customer upon delivery.

Enter your discount code in the designated field during checkout, and the discount will automatically be applied to your order total.